Skip to main content

Team Member Spotlight: Erika Castro

 

Erika Castro, Payroll and Human Resources Assistant, joined SFCHC in 2018 as a dental receptionist and is deeply passionate about helping patients with financial hardships receive the care they need. She is responsible for performing all payroll activities, onboarding new employees, and taking and preparing minutes for meetings of the SFCHC Board of Directors and Finance Committee. She also helps organize these meetings on a monthly basis, and assists with other events and special projects as needed. 

Previously, Erika held the position of treatment coordinator for five years and interim dental clinic manager for six months at a large dental practice. During that time, she gained high-level experience interfacing with patients, collecting co-payments, verifying insurance benefits, organizing patient charts and schedules, and managing claims. She also has five years of experience working as legal coordinator and staffing the front desk at a professional document imaging company. 

From day one at the SFCHC Dental Department, Erika demonstrated a strong desire to learn, grow and apply the knowledge she acquired in a private office setting to a federally-qualified health center (FQHC). She felt drawn to work at a clinic where patients receive quality healthcare, regardless of their financial situation or difficult circumstances in life. 

“I am very grateful to SFCHC for the opportunity to experience working at a FQHC where our main focus is providing patient care at a low cost, or even free of charge, to those in need,” she said. “Serving someone who is experiencing financial hardship is definitely satisfying because I love to help those in need.” 

Erika was promoted to her current position in July 2022. She viewed the opportunity as a challenge and fulfillment of her career ambition to assume new duties and perform them well. She also enrolled in a college-level payroll accounting course to expand her knowledge in the field. Her hobbies include exercising, dancing, road trips and riding roller coasters with her son at Six Flags Magic Mountain, which is his favorite amusement park. 

Author
Stacy Geere

You Might Also Enjoy...

Young, happy, and healthy friends out for the day. They feel secure on their sexual health from being tested for STDs at LaVi

Take Pride in Your Health

The LaVida Care program at SFCHC wants to be a light in this world. Here you can get access to free HIV, STD, and STI testing in a safe, supportive space. Need more privacy? We’ve partnered with the LA County DPH to provide free in-home HIV test kits.
A young mother works from home and realizes she needs to practice self care to manage her own health

You Manage Everything. You Can Manage Your Health, Too

You do it all.  You find sneakers and fill prescriptions, pack lunches and prep for job interviews.  You juggle the world and make it look easy.  And with SFCHC here to back you up, you can manage your health, too, throughout your lifetime.
young new mom cradling her healthy baby

Healthy Moms Have Healthier Babies

Healthy women are the foundation of healthy families and communities. Safeguarding the physical, mental and economic well-being of women is essential to all those around them, especially their children.
HRSA awards San Fernando Community Health Center Gold Badge for quality healthcare improvements

SFCHC is Bursting With Pride

We know it would be rude to sing our praises, but what if someone else already is? San Fernando Community Health Center is being celebrated by the Health Resources & Services Administration (HRSA) for improvements in healthcare.
A family is happy that they are keeping up with staying healthy and getting vaccinated to protect themselves

Vaccinations: Protection for Everyone

You love your family and want to keep them healthy. Shopping for fresh food, staying active, and scheduling annual checkups are priorities. The list should include vaccinations against contagious viruses like flu, RSV, Covid that can cause severe illness.